Terms & Conditions
Payment Options
We accept the following major credit cards: Visa, Master Card, American Express, Discover/Novus. You may also pay using a check or money order when placing your order by mail. We accept paypal for paypal users, however you do not have to have a paypal account to use paypal.
5 Star Guarantee
Every item we offer reflects our commitment to give you the best quality, service and value. If not satisfied with your purchases for any reason, simply return the unused portion with a copy of the invoice within 30 days from date of purchase for a prompt refund or credit, less shipping.
Shipping Policies And Procedures
Shipping & handling is just $4.99 per order within the *Continental U.S. only, excluding Hawaii, Alaska and Puerto Rico.
NOTE: Orders ship the same day if placed before 2 PM EST (Monday - Friday) and if all items in the order are in stock.
Special Order Items: As an additional service to our customers and to help you find the right products for all of your needs, we are pleased to offer special order items. These items are not typically stocked in one of our warehouses and are only ordered when requested by a customer. Also, since we only order these products when they are requested, additional time will be needed for processing and shipping. These items will usually ship to the customer within 7-10 days.
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Standard Shipping
- 3-10 business days depending on your zip code
- Alaska, Hawaii and Puerto Rico excluded
- Rural areas may take additional time
- Monday - Saturday delivery
Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight.
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3 Day Select
- 3 business days
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Thursday
- Available in select areas
- Monday - Friday delivery
2nd Day Air
- 2 business days
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Wednesday
- Monday - Friday delivery
Next Day
- 1 business day
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Tuesday before 3 PM in major metropolitan areas
- Monday - Friday delivery
Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight.
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Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.
Tax Policy
Florida residents are subject to a sales tax on all personal care products, aromatherapy, pet products, appliances and books.
Nevada and North Carolina residents are subject to a sales tax on all items.